How Arsalan Guardian Travel & Cargo handles information when you use our website or contact us.
This Privacy Policy explains how Arsalan Guardian Travel & Cargo (“we”, “us”, or “our”) collects, uses, and shares information when you visit this website, ask about a trip, or communicate with us through WhatsApp. We use information only for the purposes described below and do not sell personal information.
Depending on how you interact with us, we may collect:
We use information to respond to inquiries, prepare and manage travel quotes or bookings, communicate service updates, provide customer support, operate and secure the website and our messaging tools, and meet legal or accounting obligations. We do not use your information for unrelated purposes without a lawful basis or your consent where required.
If you contact us on WhatsApp, your communications are also handled by WhatsApp and Meta under their own terms and privacy policies. We receive information that you send to our business account and information Meta provides through its services to deliver messages and status updates. We use that information to reply, assist with your request, and maintain relevant customer-service records. We do not control how Meta processes information on its platforms.
We may share information with our staff who need it to handle your request, with travel suppliers or service providers when necessary to provide a service you requested, and with technology providers that operate our website or communications systems. We may also disclose information when required by law or to protect our rights and the safety of others. We require service providers to handle information appropriately, subject to their role and applicable requirements.
We keep information for as long as reasonably necessary to respond to you, manage a booking or customer-service record, meet legal or accounting requirements, and protect our business. Retention periods depend on the type of information and why it was collected. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.
You may ask us to access, correct, or delete personal information we hold about you, subject to records we must retain by law or for legitimate business purposes. To make a request, contact us at Arsalanguardiancompany@gmail.com and include the phone number or email address associated with your inquiry. For WhatsApp data, identify the WhatsApp number used to contact us and state that you are requesting deletion of your data. We may need to verify your request before acting on it.
This website and our services are intended for people arranging travel, not for children to use independently. A parent or guardian should provide any information about a child needed for a booking and contact us with privacy questions.
We may update this policy when our practices or legal requirements change. The current version will be published on this page. For questions or privacy requests, contact Arsalan Guardian Travel & Cargo at Arsalanguardiancompany@gmail.com.
